Choose Hope Each Day.

Compassionate, evidence-based therapy for individuals, couples, and teens — rooted in cultural warmth and a deep respect for your story.

  • HopeWorks Counseling Services is a compassionate, culturally responsive therapy practice founded by Kiti Jackson, LCPC, NCC, CCTP, EMDR-C. We create a safe, non-judgmental space where individuals, couples, and teens can heal, grow, and rediscover hope.

  • We use evidence-based, trauma-informed methods including EMDR, IFS, DBT, ART, and Narrative Therapy. Every treatment plan is personalized — rooted in deep respect for your story, your culture, and your unique healing journey.

  • We work with teens and adults navigating trauma, anxiety, depression, PTSD, grief, ADHD, relationship concerns, and major life transitions. Whether you're just beginning your healing journey or ready to go deeper — we meet you where you are.

Our Services

Sun shining through palm tree leaves against a bright sky.
  • Individual counseling consists of private sessions that focus on addressing personal issues. We offer these therapeutic services to both adolescents and adults. 

  • We provide specialized therapy for adolescents navigating the unique challenges of growing up — including anxiety, depression, trauma, ADHD, identity concerns, and family conflict. We create a safe, non-judgmental space where young people feel heard, supported, and empowered to grow.

  • A compassionate space for partners to improve communication, resolve conflict, and rebuild connection.

  • Clinical supervision for licensed counselors and therapists in training, grounded in trauma-informed and culturally responsive practice.

  • Secure, confidential teletherapy sessions available from the comfort of your home.

  • Collaborative support with prescribing providers for clients who may benefit from medication as part of their treatment plan.

Investment in Your Healing

Session Rates

Intake Sessions
Initial Visit
$200
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60-Minute Sessions
60 min
$150
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Couple Sessions
Joint Session 60 MIN
$185
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45-Minute Sessions
45 min
$125
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30-Minute Sessions
30 min
$75
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Sliding scale options available. Contact us to discuss your needs.

Insurance & Payment

We Accept Your Insurance

United Healthcare
Aetna
BlueCross BlueShield
Cigna
Medicaid
United Healthcare
Aetna
BlueCross BlueShield
Cigna
Medicaid

We are currently accepting in-network patients. Private-pay patients are also welcome.

Not sure if we take your insurance? Contact us and we'll verify your benefits.

Areas of Specialty

You don't have to know the name for what you're feeling. If something resonates, that's a good place to start.

Therapy approach

Eye Movement Desensitization and Reprocessing (EMDR)

Helping your brain process what it got stuck on — so it can finally heal the way it was designed to.

Start Your Journey
Therapy approach

Accelerated Resolution Therapy (ART)

Fast, gentle relief from trauma and anxiety — no need to retell your story. Many feel a shift in just a few sessions.

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Therapy approach

Internal Family Systems (IFS)

Understanding the different parts of you — and helping them work together instead of against each other.

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Therapy approach

Dialectical Behavior Therapy (DBT)

Tools for managing intense emotions, improving relationships, and building a more stable life.

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Therapy approach

Narrative Therapy

Examining the story you've been telling about yourself — and deciding if it still deserves to be true.

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Therapy approach

Trauma-Informed Care

A space built on safety and empathy — where healing starts with feeling understood, not judged.

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What I'm dealing with

PTSD

When a past event still controls how you feel today — you don't have to stay stuck there.

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What I'm dealing with

Depression

More than sadness. The weight, the disconnect, the numbness — and yes, it can get better.

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What I'm dealing with

Attachment Issues

When early experiences make it hard to feel safe or close with others now.

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What I'm dealing with

Relationship Concerns

The same patterns showing up in love, work, and friendships — and wanting something different.

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What I'm dealing with

Life Transitions

New jobs, new cities, divorce, parenthood — change can feel like loss even when it's good.

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What I'm dealing with

Grief & Loss

For the ache that hits in waves — and the feelings that don't always make sense to anyone else.

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What I'm dealing with

Anxiety

The fear and dread that follow you even when nothing is actually wrong.

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What I'm dealing with

ADHD

Difficulty focusing and staying on task — learning to work with your mind, not against it.

Start Your Journey

Meet Our Founder


A woman with short curly black hair, wearing a light beige suit with a matching pair of pants and a pale blue button-up shirt, standing with her hand on her hip next to a blue tufted chair in a neutral-colored room.

ALOHA

Kiti Jackson

LCPC, NCC, CCTP, EMDR-C, HopeWorks Founder

Kiti creates a safe, non-judgmental, and compassionate space that includes the hope of healing.  She is passionate about helping clients achieve mental, emotional, and behavioral growth.  Kiti’s work is focused on serving clients with a variety of presenting concerns, including mood disorders, anxiety, depression, addiction, and PTSD. Kiti has also served in community settings, where she has conducted individual and group therapy to treat substance abuse.  As a Certified Clinical Trauma Professional and EMDR therapist, she specializes in helping clients with trauma.  Kiti has extensive experience working with adolescents and adults. 

Kiti, an islander from Oahu, Hawaii, is affectionate for the outdoors.  She enjoys spending time with her four children and husband. Her years as a military spouse taught her to be flexible because things can change in the blink of an eye.  She enjoys long walks with her husband and their three Akitas.  You will often find Kiti binge-watching Monk, biking, traveling, and exploring various foods.

Kiti has a Bachelor of Arts in Christian Psychology and a Master of Arts in Human Services and Counseling. Led by her desire to help others, she also earned a Master of Arts in Professional Counseling from Liberty University.


HopeWorks Trusted Affiliates

Care Beyond Our Walls

HopeWorks' Trusted Affiliates

At HopeWorks, we are intentional about the care you receive — inside and outside our walls. Our trusted affiliates are industry-leading professionals in counseling, psychiatry, and medication management who share our commitment to your healing. Together, we create a network built around one goal: your whole-person wellness.

— Kiti Jackson, LCPC
Dr. Hamida Majili, DNP APRN PMHNP
Psychiatric Mental Health

Dr. Hamida Majili

DNP, APRN, PMHNP

Dr. Majili believes healing should feel personal — not like a process, but like a partnership. She approaches every client with culturally sensitive, whole-person care rooted in one conviction: you deserve more than a diagnosis. You deserve care that sees your story, honors your resilience, and walks beside you toward balance, purpose, and peace. My Care Clinic

Dr. Mapendo Karen Safari, DNP MSN APRN CRNP PMHNP-BC
Psychiatry & Medication Mgmt

Dr. Mapendo Karen Safari

DNP, MSN, APRN, CRNP, PMHNP-BC

Dr. Safari is a board-certified Psychiatric Mental Health Nurse Practitioner, Medical Director of Access Psychiatry, and published author committed to making high-quality mental health care accessible to all — regardless of background, race, faith, or identity. Her guiding truth: behind every symptom is a story, and behind every story is a person worth fighting for. Access Psychiatry

Frequently Asked Questions

  • Getting started is simple. Reach out through our contact form or schedule a call—we’ll walk you through the next steps and answer any questions along the way.

  • We combine a thoughtful, human-centered approach with clear communication and reliable results. It’s not just what we do—it’s how we do it that sets us apart.

  • We accept several major insurance plans. Please contact us to confirm whether your specific plan is accepted. We also offer self-pay options.

  • Session fees vary by service type and therapist. We're happy to discuss rates during your initial call and work with you to find an option that fits your situation.

  • Yes! We offer secure, HIPAA-compliant video sessions for clients who prefer to meet from the comfort of home. Virtual therapy is just as effective as in-person — all you need is a private space and a reliable internet connection. Telehealth sessions are available to clients located in Washington, D.C., Mary Land.

  • We require 24 hours' notice if you are unable to keep a scheduled appointment. Our cancellation policy reflects our commitment to you and respect for your time and our therapists. A $75.00 Late Cancellation/No-Show fee applies to all appointments not canceled before 24 hours.

Get in touch.